As someone who's always been more interested in mental models than in UI polish, I love this examination. It brings to mind some of the issues around conversational design as an emerging field in the previous decade; for many teams, it required an expanded understanding of the role of a designer.
As someone who's always been more interested in mental models than in UI polish, I love this examination. It brings to mind some of the issues around conversational design as an emerging field in the previous decade; for many teams, it required an expanded understanding of the role of a designer.